To access the family file information screen, go to the Help menu bar at the top of Legacy, click the about Legacy button and select General Information from the following pop up. If Legacy is installed on a computer and the deluxe features are unlocked, the Customer Number is in the family file information screen. Once logged in, click My Account and under the orders section you can click the detail link for the order in question and this will show the full details of the order including the customer number/serial number.ģ. To find your customer number/serial number on our store, go to and at the top right click login and login with your information created when you created your account. Please note that a Customer Order Number is not the same as a Legacy Customer number.Ģ. Check your Inbox, Deleted messages and Spam folder. The Customer Number would have been sent to you via email when you first purchased Legacy in the email with the installation directions, this number may be labeled customer number or serial number. In addition, a Legacy Family Tree 8 customer number will not unlock the deluxe features in Legacy Family Tree 9, etc.ġ. A version 9 customer number will start with a 9 a version 8 customer number will start with a 8, etc. Legacy customer numbers are version-specific. Mobile Apps (Android/iPhone/Windows Mobile)Ī Legacy Customer Number will include dashes and look something like 9 1-234-567-89.How to import files from other programs.
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